The Office
Refuge strives to ensure the comfort of all its guests and clients.
We do our best to limit any experience of stigma or discrimination based on weight, physical ability, illness, or other personal situations.
You will find a welcoming, peaceful environment meant to provide a sense of safety and comfort.
This includes soft lighting and music, comfortable, sturdy furniture, a weighted lap pad and therapy bear, heating pad and ice pack, fidgets and stress toys, a water cooler, and a beverage/snack bar with coffee, tea, hot chocolate, Crystal Light and electrolyte flavor packets, fruit snacks, and granola bars. You are welcome to bring a blanket, snack, or other comfort items to use during your session.
The office is fragrance-free - please refrain from using colognes, perfumes, scented lotions, body sprays, essential oils, and other strong smells prior to appointments and while at the office!
Because clients at Refuge seek specialized care for eating disorders, chronic illness, and trauma, we have been intentional with the office furnishings.
All seating is rated for a minimum of 330 lbs with the couch and loveseat rated at 700 lbs and 500 lbs respectively.
Soft lighting limits the effect of fluorescents for sensitive individuals.
The office is fragrance-free to reduce any discomfort or trauma-related triggers.
The thermostat remains at 70-72 degrees. Clients are welcome to bring blankets or sweaters as needed. There are also space heaters, fans, a blanket, a heating pad, or an ice pack here for clients to use.
There are no mirrors in the counseling room or waiting area, and those used for therapeutic purposes are stored privately.
There is plenty of space for wheelchairs, scooters, and other mobility devices throughout the office and the building.
The office is accessible with an elevator, and handicapped parking is nearby the building entrance. (Please note: parking is primarily street parking, except for evening appointments, and the exterior building and bathroom doors do not have automatic entrance/handicap buttons. This is, unfortunately, beyond our control.)
The office is dusted and vacuumed at least weekly, more often as needed, and sanitized daily with fragrance-free, family-safe products.
A true-HEPA air purifier runs 24/7 to maintain air quality.